Certified ISO 9001:2000
India’s first hospital to be ISO 9001:2000 certified for clinical nursing, diagnostics and Allied Areas. The hospital was also given the Golden Peacock quality award in 2005. There is a tie in with the University of Minnesota in the USA for bone marrow transplants.
Free Health Care in Bangalore
Since its beginning the Manipal Hospital of Bangalore has provided for free concessional health care to the poor and needy and those deserving it. The Department of Social Work streamlines the process of who should get it.
The department evaluates both outpatients and inpatients that ask for it. Some are referred from other institutions and doctors. The staff has a mission to enrich and be inspired by life and so have developed a strong commitment to extend all of their resources to the poor who need it.
The same resources and medical expertise shall be made available as to those that can afford it. Instaurations that have benefited by the free and concessional health policy are orphanages, institutions for physical and other handicaps, institutions working with street working children. Leprosy rehabilitation clinics, homes for people affected by HIV, shelters for destitute women.
Sometimes a patient is brought to the emergency ward and his identity is not known. In that case social workers are called in to try and find a family or friends of the patient. The hospital in Bangalore also developed a support system where people can volunteer their time. In some special circumstances home visits are conducted when a doctor needs to decide on a treatment or check out information given by the patient. The Radiotherapy Department of the hospital also treats a number of poor people at either free or affordable rates. Concessions in dialysis charges are given to the poor.
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